27 December 2007

A hole will be a slab will be a deck with an awning

So, I've started digging out for the slab. The rain has come in and halted progress. The water has highlighted the levels I have and the drainage I'll need to put in. Am planning on digging a trench along the left side (viewers left) with fall towards the viewer and so water draining away from the house. Sunshine has saved enough to buy some timber for retaining the walls. The dirt I have bee taking away and depositing down the front in an effort to level off the new front yard. The rest of the dirt will be used to level the lawn section above the scrape. I'm wanting to build a couple of no dig garden boxes there, following the idea captured in this photo:
In the picture you can see pvc pipe being used as a frame for a plastic sheet to make a greenhouse. There is a timber spine for the pipe to pass through. I suppose this must add strength. It looks like an easy and cheap way to make a greenhouse. Not sure how to seal in the ends though...
Below is the plan drawing for the deck less the awning at this stage. I like using Google Sketchup for these drawings. Its free and easy to use, building a 3D drawing.

This rain is a reminder of the need for an awning over at least some of the outdoor area we are trying to build.

21 December 2007

native strips

As for the native garden, well I'm very happy with that. The grasses have really taken hold, and I'm kicking myself for planting so many different types. My personal favourite are the red tussock and the rainbow tussocks. Pictured here is a bunch of tussocks I can't even remember the name of. I've been pulling clumps and transplanting to other areas in the native beds, and I'm looking forward to a dense cover of these grasses everywhere!

The south side is doing very well with hebes, three and five fingers, ferns, manukas and kanukas, and a range of grasses. But the battle is keeping the weeds back given the steep ground makes mulching difficult. The trees have started over the fence line, and we even have a bit of an understory happening. I reckon it will look well established in about another 2 years.

The front is looking good, but still very young. Its another steep section so mulching was difficult. We layed boxing board over the lawn that was there, and covered it with woodchip. The woodchip has bonded well, covering the steep ground and generally holding on top of the cardboard nicely. We are putting medium to large trees in this part for privacy, and as they aren't expected to grow much higher than 3 - 6 metres, they won't shadow the house, thanks to the steepness and distance from the house.

Holidays at last. Vege garden to replenish the soul

First day of my Christmas holidays so I thought I'd build up a row of potato tyres. I'm told that its best to plant potatoes right at the end of winter.. well, its apparently summer, but I reckon its only just starting so to hell with it, in with potatoes.. lets see how they go.

The sunniest spot is up the back. I leveled off about 8 meters and lay some cardboard, then old tyres on top. We are on such a depressingly tight budget that I couldn't afford a bail of straw, and I need to terrace the back anyway. So I dug a lower step terrace and shovelled the soil from that up into the tyres. Needless to say I'll have to battle weeds :(

I think I put in about 30 seed potatoes in the end. About 3 in each tyre. The plan is to add another tyre on top when/if they shoot through and cover them with another heap of soil. That way the terracing gradually gets done, and the potatoes give a better yield. Hopefully.

As for the rest of the garden, well its doing OK. I wouldn't say it's been as good as last year though. We planted much earlier for a start, so growth up until now has been slow. Because of the slow growth, the snails have really damaged the seedlings and we lost quite a lot. I reckon it is better to plant later in the season, say about now so that the growth is fast and the environment is dryer so that snails and the like have less of an impact.

As usual the spinach has done really well. This year we bought a variety that has brightly coloured stalks. It all tastes the same, but the colour does help bring some life to my very average cooking abilities. The spinach was not touched by the snails, and it is almost finished in terms of going to seed. So it is easily possible to get two crops of spinach in a season here. Think I will put another bunch in. I like eating spinach, but it might be better to plant a few weeks apart so that yields don't come all at the same time...

Our strawberries are doing well and have just started to put runners and berries out for the season. This is the second season for the strawberries. We have started a second patch down the side of the house which is already doing very well. As usual the birds are having their go, but so far there's enough to go around. I've since been told that strawberries to better in a greenhouse. Actually, I suppose everything does better in a greenhouse, if only we had one :( Not only would it obviously be a better climate for growing, but it would keep the birds off the strawberries and other fruits. I'm not yet a sophisticated gardener though, but I imagine the greenhouse would also keep important bees off the flowers. I'm not sure what plants need bee help to pollinate, but at this stage I buy new seedlings and have not experimented with propagating and pollinating...

We dug up and potted our parsley, oregano and mint through the winter on the advice from Andrew, another garden blogger in Dunedin who informed us that these herbs can run away and become a bit of a weed problem. So we're keeping them under control in pots. The parsley went to seed and I tried to keep it cut back, but it kept doing it. Now we are left with 2 very manky parsley bushes that I hope will recover to their former glory.. The mint has not really recovered from the potting insult, but the oregano is doing very well.

This season we also planted quite a few Brussel sprouts. They haven't budded yet, and I'm not sure how they do. Hopefully they won't be like Broccoli or Cauliflowers and bud one per stem. That would be a bit disappointing given all the foliage they put out! I'm pretty bumed by broc and cauli, and hardly think they are worth it with all the space they take up.

Last year's yams are having another go despite me being sure we combed every yam out of there. I like a hardy and easy to grow food like yams, and they roast up quite nicely. I suspect this yield will be very small not in numbers but in size. Last year's were smaller than their parents (from the grocer), so I suspect its one of those things that keep degenerating. I hope they are not engineered to do that!?

We also have onions going everywhere and they seem to be doing quite well. But same again, a lot of foliage for only one bulb... but at least their foliage doesn't take up too much room and seem to cope quite well in the crowded bed we have.

The tomatoes also went in early and we lost about half to a late frost. The survivors are doing well now though but have become crowded with potato sprouts from some old compost under them. I'm leaving it for now as the potatoes seem to be doing a good job supporting the tomatoes and not over crowding them.. I'm watching though. Tomatoes are another one that I've been told only ripen in a greenhouse. But they are also one that needs pollinating.. so it will be interesting to see if we get a yield from them and if their fruit resists pests...

Another newbie to the veggie beds are these beans. They really took off and again we planted them early. They have put out a good yield already, and continue to put out to date. They have not been bothered by any pests apart from me, and I've had quite a few nice dishes mixed with the spinach. Like the spinach, these might be worth staggering the planting and going for two crops in the one season given how fast they grow early on. Not sure how the seedlings would go with a late planting.. but will test it out.

The late frosts also took away a bunch of Bok Choy we had in. That's the last survivor already in flower amongst the onions. While this trial has put out quite a few leaves, the snails liked him and the others early on. That with the frosts, I'm amazed this one made it. I'm glad it did though, as I've discovered that the snails are now leaving him alone, and I've had enough to be able to cook him up. I prefer the taste of bok over spinach, so I think I'll have another go at it now that its later in the season. I'm hoping it will still grow quickly, and that my theory about the snails will hold...

One last report, this one for the green grape hybrid we have in. It is growing quite well through the summer, but no buds yet. Maybe we'll see no grapes this season. Its a romantic looking vine though and one I like to watch grow. Around it we have the strawberries, and a pretty sad attempt at a range of lettuce. I don't think I'll bother with lettuce again... Up the other end we have beetroot going very well! It was also planted early and has survived the frosts and the snails. I can see the bulbs starting to show, and have read that you can eat the leaves in a salad... quite a useful food crop that beetroot!

13 October 2007

Starting to plant

I've not tried the crops Andrew is putting in, but I had good yields after planting this time last year:

  • Yams
  • Potatoes
  • Sweet Potatoes
  • Spinach
  • Parsley
  • Mint
  • Oregano
  • Strawberries

I had very average yields of:
  • Broccoli
  • Cauliflower
  • Broad beans
  • Onion

And failed with:
  • Pumpkin
  • Passion fruit

It was mainly the winter frosts that finished off the pumpkin and passion fruit. Every thing else survived through and is catching on again now. I'd really like to see the passion fruit work so I might relocate it to a more sheltered spot. Interestingly I put a second round of onions and spinach in half way through last summer and now they look as though they'll produce good yields early this summer. They didn't mature before last winter but survived through to now. As a result they are far more dense than the early summer crops I put it, so I'm looking forward to an early high yield on them.. but I seem to recall reading somewhere that onions mature when colder days start coming...

This time I'm trying tomatoes and capsicum but reckon its unlikely I'll get much there. I've put some seedlings in today so we'll see how they go.

What I ultimately want is a fairly self sustaining garden. Something I can dip into when I'm cashless or forget to do the shopping - so staple foods really. I don't really want to be constantly tending it and worrying about frosts and winds etc, so I'm looking for hardy crops like yams and potatoes.

I have a lemon, grape and fig tree in, but no movements there yet. Hopefully they'll make good progress this Summer.

My soil is pretty good and moist, with clayish areas and doc and clover growing generally all over - which signifies low nitrogen apparently.

I've started emailing a few permaculture people to see if there are people here with more local knowledge, or working bees etc. I'll blog what I find out.

12 October 2007

Fireplace is in

We successfully installed the fire place 2 days before the wedding.

Richard (pictured) through his weight into the project and spent 4 hours in the roof directing Marlow, Chris Aaron and I.

I purchased the flue kit from Valley Industries and it cost me a little over NZ$500. In all it is 5 metres of flu, with 3 metres of 200mm and 250mm liners, spacers and top 600mm over the apex of the roof. I also bought a lead flashing seal for $130. It was an expensive exercise, but its good to know that we now have a fire installed to Dunedin Council standard. The fire puts out 1.27 g/kg of particle per Kg of fuel and is 89% efficient - which meets Dunedin emission controls, and the heat is unbeatable!!

We now cook on the fire when ever we use it, so we expect to save a lot on electricity costs - at least while we have renovation timber waste to burn. The heat from this fire is outstanding! For the first time Sunshine and I are able to wear light clothing in our living room :)

02 September 2007

New Fisher Cleanair fire box

We scored a Fisher Blenheim Cleanair fire yesterday. It is approved by the Ministry for the Environment for use. Today we have built a harth to the specifications on the Fisher website. We used old studs for a frame, steel reinforcing rods from the old chimney, and 160kg of concrete exactly. We plan to build a brick back from the old bricks from the chimney. We still need to buy a flu kit. Taking photos as we go, will add them when all is done.

The new window is almost complete. Last layer of plaster is drying. Will sand and paint tomorrow.

New Kitchen




01 September 2007

Wedding gifts?

About a wedding gift.. We have added a little 'chip in' widget to our Life in the South blog. Its in the right hand column and is a money thing. We are trying to save up for building a deck, and thought this might be useful for us and those coming to the wedding. There is more information about our renovations over at 100 Somerville.

We feel very strange about preempting gifts and stuff, and simply can't bring ourselves to prepare any sort of gift list or anything (all respect to those who do). And even with this little 'chip in' thing, we would not be offended at all if anyone came to see us without a gift! Its a big enough gift just to have our friends, family and their loved ones travel all this way to be with us, so please don't look at this as any sign of expectation of a gift.

As a mate pointed out, as much as we might try and say please no gifts - everyone brings gifts to a wedding, so setting up a simple thing like this will help people out who are having to travel as well. We figured that this method would be easier than transporting or posting a gift.

Please note. The 'chip in' widget can take a little while to load - especially for those who are not on broadband (you poor souls :) so give it a little while, if it doesn't show - then refresh the browser. If it still doesn't show, then hop on down to an Internet cafe or local library and try there. Looking forward to seeing everyone!!

29 August 2007

Renovations in time for the wedding

Its a busy time of year, much busier than last year. On top of heavy workloads and planning for the wedding (Sunshine :), we've been trying to get some finishing touches on renovations done before our big day. We have the kitchen in, complete with our $60 dishwasher! :) man, its great to have a dishwasher. Mike helped us put in a window last weekend, now its just a little bit of plastering and painting before our open plan living space is complete. We're hoping to put in some glass doors onto a deck before the wedding. Richard is over here 2 weeks prior and has a lot of experience building such things... time to see the bank? More updates on the renovations here.

28 August 2007

nice idea for hanging doors

From Matts blog

ANd with it comes links to a whole range of handy vids on DIY. Thanks Matt

Window in

Have been working on a new kitchen for a while - details coming, but have just installed a window over the sink. Was pretty straight forward actually.

  1. Pulled the Gib away to expose the studs.
  2. Cut half the studs away to install a lintel beam across the top so as to support the studs to be removed for the window
  3. Drill out the corners of the window through the external wall
  4. Cut the hole for the window in the external
  5. Place another lintel across the top, chipping the outside of the studs (actually, Mike and I decided to just take out the studs and put the beams in - not need for chipping)
  6. Cut out the studs allowing for a cross nog to support the base of the window
  7. Insert window from outside, pack and check level
  8. Flashing was as per original way (scribes etc) as this window sits under an eve and get now weather. Used treated H3 clear timber.
  9. Sealed the scribes etc with exterior no-more-gaps
  10. Gib up interior, ready for frame, sill and painting.
Something like that anyway. Thanks Mike for manual help and Dave for advice.

15 August 2007

Sunshine gets a car

We should have done this sooner. Its sad but true, we 2 need 2 cars!! Public transport in this town is a bit of a joke, and riding the bike can't be done most of the time (force winds, rain, snow, mad cars, cold, shopping, dog, all the excuses). So Sunshine bought herself a small car. (Actually, the bank owns most of it - interest free overdraft while she's a student). I don't drive the big van around anymore, so we save a lot of petrol there, and Sunshine has access to a car she can drive. Now, why do we have the van again?

11 July 2007

Dunedin under snow

Winter has come early this year and boy we have some could days!

We had a snow day a few weeks ago, it was amazing. People skiing and boarding in the parks and down the street. The old van managed to get around a bit so we could see Dunedin under this fresh snow. It was beautiful. I think I'd really like to see a big city under fresh snow.

31 March 2007

Gas Water Heater

This will be a longer than usual post as it not only logs the install of a new instant gas hot water system, but the ongoing difficulties I have had with the retailer who sold and arranged installation of the system.

After over 8 months of chasing up the retailer, communicating with different tradesmen and a finance company, and even making an offer to the retailer that I will do preliminary works myself just to get the job done, the retailer has not responded and as a result I am forced to write up this account and use it as a basis for further action with consumer rights advice and representation.

The issues as they stand:
  1. Installation is unsatisfactory and incomplete
  2. Unreliable performance of the hot water system
  3. Extremely poor communication, followup and over all service from the retailer
  4. Payments being made to a third party finance company (arranged through the retailer) while the above issues remain unresolved
Here are a few images of the system as it is at the moment.
  1. the bottles are not level
  2. the unit is powered via an extension lead through a window
  3. The water pipes are overly exposed and run from a garden tap and drain outlet
  4. The pipe cover (supplied and visible in its cardboard box) is not fitted

Following is an account of events that have lead to this situation:
  1. In late July/Early August of 2006 we called an independent plumber to assess a leaking shower rose. He advised that our hot water cylinder was due to be replaced and that instant gas was a good alternative. He suggested that we look into such a system and consider replacing the shower rose in the same job. He recommended the retailer and explained that he also did fire box installations for the retailer. We then talked about heating and the benefits of fire boxes and air conditioners. The plumber was with us for over an hour and advised that if we made an enquiry with the retailer, that he would be able to quote for both the installation of an instant gas hot water system and a fire box.
  2. In the first week of August 2006 we approached the retailer and explained what the plumber had told us. The retail assistant agreed to prepare a quote for a 26L Paloma gas hot water system and a Logaire Minos fire box including installation based on the advise he would get from the plumber that advised us.
  3. On 8 August 2006 a quote was presented. We decided to go ahead with the hot water system but not the fire box. Before agreeing I questioned the retail assistant on the installation quotes. For the hot water system there was a a note saying "site uninspected" while the fire box did not have such a note. I asked the retail assistant if he had consulted the original plumber and if it would be him that was doing the work, to which he confirmed that he had. I agreed to go ahead with the quote so long as the installation of the hot water system did not go above the quoted $900, feeling assured that the estimate was based on advise from the plumber, the retailers experience, and my own judgement that there was nothing difficult about this installation. (As you can see from the photos, the installation is straight forward. The house is weatherboard, the gas bottle sit right along side the system, and the existing water lines are directly behind the install site).
  4. The next day I returned to the retailer and entered into a finance agreement that was being promoted by the retailer. I drew the credited finance to pay for the quote for the hot water system that included the installation and the gas bottles.
  5. On 8 November I received a letter from the finance company confirming the purchase and that the monthly payments would begin 30 November. I had not heard back from the retailer and nothing had been installed.
  6. On 23rd November I approached the retailer to question the status of the job. I was told that the plumber had broken his arm and had not been able to do any work. I asked why I was not contacted sooner and if other arrangements had been made. No alternative arrangements or any attempt to contact me had been made in the month and a half since entering into the agreement. I asked to use the retailers telephone to call the finance company and ask that payments not proceed. The finance company assistant explained that a new contract would have to be drawn up to delay the first payment. She expressed concern that the goods had not been installed and asked to speak to the manager of the retail outlet. In the end we agreed that if the retailer could arrange to have the unit installed before 30 November then everything would be OK.
  7. Sometime in that week another tradesman came to our house, not to install but to measure up and prepare a new quote! He measured up at what must be the furthest possible distance to water outlets in the house. Of course I was concerned by this, considering the original tradesman measured up in a position that was far more efficient and easy to install. But I just put it down to the fact that the retailer was trying to find someone else to do the install and that another tradesmen would be around. No other tradesmen did come around and a few days later I received that tradesman's quote. From my perspective it should have been the retailer that received the quotes because I had already agreed to a figure for install, based on the original quote. This new quote was over 100% more than the original quote and would not include electrical connection! By now I was very concerned as to the progress of the installation, and the integrity of the contract I had with the finance company
  8. I called the retailer on numerous occasions at this point, each time having to explain the situation to different sales assistants. The original sales assistant that prepared the original quote now no longer worked at the store, and so nobody had the background to my custom. Each time I explained the situation to each of the sales assistants I was told that the manager would have to look into the matter and call me back. If he did call me, he would leave a brief message for me to call him back, which I would do but he was never available. I have never received a call from the manager to date.
  9. I rejected the new quote and asked one of the sales assistants to arrange for another quote. By now the first installment of finance payments had begun and I was becoming very frustrated by the situation.
  10. About 2 weeks later I was told by a new sales assistant that the original tradesman I had been speaking to had recovered from his broken arm and would be around to measure and quote the job. This alarmed me even further, as the original agreement that I had with the x-employee to the retailer included an assurance that the original installation quote was based on a consultation with this original tradesman. I wasn't sure why he needed to measure and quote again, but I did not object as I didn't want to obstruct any seeming progress in the situation.
  11. The original tradesman came around, measured up the original location with assurances that the system did not need to be anywhere else. This reassured me and so I expected that the original quote for installation would remain the same.
  12. I did not hear back from that tradesman, and after about a week I contacted the retailer to inquire on the status of the job, and to ask that they no longer wait for me to call them, but to keep me in daily updates considering that the payments had begun and I had nothing to show for it. The sales assistant did not know the status of the job and told me that the manager would call back. As usual, this did not happen and I was forced to visit the store again and apply pressure. It just so happened that the manager was in the store when I did visit, and this was the first and only time we were to speak in person. He told me that the original tradesman was too busy catching up on work after his time away, and that another tradesman would have to be sent! I left the store frustrated, but feeling as though progress was happening again.
  13. The next week I met with a new tradesman, who measured up the original location with assurances that the system did not need to be anywhere else. He explained that he would not be able to install the system before Christmas as it was by now late November. I asked him if he could do the installation at the original figure that was quoted by the store, and he did not think that would be difficult. I asked him to send his quote to the retailer so as to avoid any delays and so that I would only have to communicate with the retailer.
  14. On 11 January 2007, 4 months after calling the original tradesman regarding a leaking shower rose, 4 months after then entering into a financial contract with a finance company and the retailer, and after a Christmas with friends and relatives from Australia not able to use our shower due to the failing system waiting to be replaced - the third tradesman arrived with a colleague and began installing the system.
  15. The tradesmen arrived at just after 8am on 11 January. The gas fitter lay down a small prefabricated concrete slab without any attempt to make it level. He removed the water heater from its carton and accidentally dropped it on the path causing significant damage to the face of the unit. He proceeded to mount the unit however, and assured me that he would arrange for a replacement face. I asked him if the drop was likely to have damaged any internal mechanism and he said it would not have. I did not feel assured as the drop had significant impact. The plumber connected a poly pipe line from the garden tap into the system, and another poly pipe from the hot water outlet down to the drain outlets through which he connected to the existing system. The gas delivery arrived with the two bottles and the gas fitter connected the regulator and system to the bottles. He asked me to run an extension lead to the system, at which point I became aware that no electrical connection was going to take place. I queried this and the tradesman explained that he had not quoted the retailer for any electrical work. The plumber replaced the O-rings on the shower rose and tested the system and it worked. By now it was 8:50 am and I needed to go to work. Before I left I took a few minutes to look at the installation - it all happened so quickly that between getting ready for work and helping the tradesmen where I could, I had not had a chance to check the work myself. I queried the plumber about the length of polly pipe and how the cover that was supplied would not be able to fit over the pipes. I was concerned by the amount of exposed poly pipe and the fact that it would likely freeze in the winter. The gas fitter advised me to cash in the supplied cover and have a larger one fabricated.
  16. At this point I realised that the system that had been installed was a 24L Paloma when I had ordered a 26L. I took this up with the gas fitter who was not surprised as he recalled the confusion at the retailer the day before when he went to pick it up. He said that he would take the damaged 24L system back and replace it all with the correct 26L. I was happy that at least the system was in place and working, and would take up any outstanding issues with the retailer once I was the 26L was in place and I had time to inspect and test the unit.
  17. About 2 days later the gas fitter returned with the 26L and replaced the damaged 24L unit. I once again queried him about the electrical connection and the exposed poly pipe. He said he would return with some insulation for the pipes and that electrical connection was between me and the retailer. I also queried him about water fluctuations when other valves were opened while the system was in use. He explained that fluctuations had to do with the pressure throughout the plumbing.
  18. That afternoon I first called the Ministry for Consumer Affairs and was advised that I should do everything possible to resolve the matter with the retailer and if I could not come to a satisfactory outcome, that I should finish the installation at my own cost and relay the costs onto the retailer with legal representation if necessary.
  19. Directly after that phone conversation with the Ministry for Consumer Affairs, I visited the retailer. The manager was not available so I spoke with the new sales assistant. I told him about the outstanding electrical work, the fluctuating pressure, and the exposed poly pipes that were a concern to me come winter. He said that only the manager could deal with the matter and that he was in hospital undergoing eye surgery. I expressed frustration at the sales assistant and the fact that the manager was the only person who could help and that I thought responsibility should have been delegated.
  20. At this point the sales assistant started to question my version of events and my expectations. I was angered by this because on the one hand the sales assistant was saying that only the manager knew the full history and that only he could help me, yet the sales assistant seemed to think he knew enough about the history to question my complaints. A second sales assistant (who seemed to be also new in the store) stepped in to mediate. The first sales assistant left to attend to another customer. I explained the whole story to the second sales assistant and reiterated my disbelief at the service and handling of my situation to date. The assistant seemed genuinely sympathetic to my situation and assured me that the manager would contact me as soon as he was out of hospital.
  21. The manager did not call. I telephoned the finance company and explained that I did not think I should be paying installments as I had not received all that I had paid for - which included NZ$900 for installation based on the original quote from the retailer. The finance company agreed to reset the interest free period to account for the delays, and to contact the retailer on my behalf.
  22. Seeing as both telephone and face to face communication were unreliable ways to communicate with the retail manager, I decided to start putting things in writing and send him email outlining my concerns, complaints and expectations and included the finance company's email address as a CC. I received a reply to my initial email the next day explaining his version of events and and a general reluctance to meet with my expectations. As I was able to prove corrections to his version of events I sent a second and more extended email to which I received a brief reply saying he was busy and would read it more fully when he had time.
  23. In this time the hot water system has failed on two occasions, giving an error reading of 11 - C2. I have referred to the owner's manual and the Paloma website which explains that code 11 means no gas and neither explain what C2 mean. Both cylinders have gas and all valves are open.
  24. On the morning of the first failure I called the retailer and explained the situation. The same sales assistant answered that questioned my account several weeks earlier. After I explained the fault I also inquired on the progress of arranging the electrical connection, he again questioned my version of events, and even accused me of knowing that the installation was more than an average and simple installation. After some heated and emotional words on my part, it eventually become clear that the sales assistant did not have a correct understanding of the course of events, and I could see why he may have wanted to question me. However I think I made it clear to him that he was misinformed on a number of points and even asked him and the manager to pay a visit to the site which would make it very clear that the installation was very simple and should be easily achievable within the $900 that was originally quoted. I pointed out that the installation thus far had taken no longer than 60 minutes for a plumber and a gas fitter, that minimal materials were used, and that so far it would seem that $900 worth of installation service and materials had not been spent. The telephone call came to calm end with the sales assistant saying he had a customer to serve and that he "felt sorry for me".
  25. A few days later I received a call from the gas fitter saying that he had been contacted by the retailer to check the system for any fault. He found no fault and was not able to tell me what the code C2 meant. We both knew what code 11 meant and he was able to confirm that nothing was wrong with either the quantities of gas or the flow from the bottles to the system. I also asked him to send the plumber back to look at refitting the poly pipes so I could install the supplied cover. The gas fitter made a claim that on the day of the installation I expressed a preference that the poly pipes be installed the way they were. I recall no such thing and explained to the gas fitter that I would have never been OK with the use of a rusty garden tap and drain outlets to connect the system through, and that the long lengths of exposed poly pipe had always been a concern to me. I offered to remove all internal wall surfaces around the shower so as to make it very easy for the plumber to refit the system directly to the shower pipes instead of the garden tap. The gas fitter seemed to think that a reasonable offer and agreed to contact the plumber and ask him to visit. He advised that he would call back with the meaning of code C2 and a time when the plumber was available.
  26. In that phone conversation with the gas fitter, he disclosed to me that the retailer had not yet paid him for the original installation done over 2 months ago. I have not heard back from the gas fitter or the plumber and am concerned that they are not willing to return to the job until the retailer pays them for their services thus far.
  27. I have recently sent another email to the retail manager alerting him to the fault and code mystery and to make it known my willingness to prepare the space and electrical cable ready for the tradesmen to come in and connect. I have advised that with the prep work both tradesmen should not need to be here more than 1 hour each. I have not received a reply to that email, nor have I heard from any tradesmen.
  28. I have also made 3 attempts to contact the NZ General Manager for the retail franchise but 2 weeks later he has not returned those calls
  29. I have attempted to contact the manufacturer of the Paloma water heaters to find out what error code C2 means, but the only contact (which is an online email form on their website) is not working and returning an error message. See screen grab
It has been 8 months since purchasing the unit and its installation, and both remain unsatisfactory. At this point I believe that I have made a considerable effort to resolve my issue with the retailer, the product and the services they have sold me, as well as the third parties involved. I intend to seek further advice from the Ministry of Consumer Affairs based on this write up, arrange to have the job finished myself, and to hold the retailer liable for all further expenses I incure in the process. I also intend to contact the finance company and withdraw from the contract based on it not being honored with delivery and satisfactory performance of goods and services. I will agree to recommence payments when the system is properly installed, functioning reliably, and I have had my expenses paid for by the retailer.

29 March 2007

McPherson - Talbot

At long last I have tried my hand at mountaineering. Michael took me up the McPherson - Talbot traverse which starts at the Homer Tunnel (on the way to Milford Sound) and climbs up and over the big snow cap that hangs over the large water fall North of the Tunnel. Map.

The climb up from Homer Tunnel to the Saddle was nice and straight forward (so long as you don't try a direct line, but instead walk to the water fall and then up). But the ridge up to McPherson, with 900 metre drops either side scared me a bit.

The traverse across the snow up to Talbot Pass was very relaxing with spectacular views. I really enjoyed this intro to crampons and axes.

Getting of the snow cap and onto the Talbot Traverse was a bit tricky. The traverse is quite taxing so the further you can get on the snow the better. Scrambling the boulders on the traverse was a little technical and took some time, but the views remained stunning. Getting off the traverse becomes obvious where the snow on the other side (Gertrude Valley side) comes up to meet the Traverse Pass.

Again, a little tricky getting onto the snow. The easy snow walking didn't last long as it continued to get steeper and steeper. We ended up front pointing down, digging toes and axes in and stepping down at a very slow rate. I was quite nervous on the icey sections, and slipped once requiring a self arrest with my axe! Quite a heart starter that is. Without the axe it would be 100s of metres down to the valley rocks!

Eventually we made it onto the spurs that deliver down into Gertrude Valley. Finding a route down these spurs would have been a challenge if the clouds were thicker and the cairn rocks piles where any more sparse... very beautiful rock slabs with abundant alpine flowers.

We made it down to the Black Lake where quite a few others arrived from different trips in the Darren Mountains. Two guys had just returned from 5 days setting up alpine sport routes! They placed 50 bolts with a petrol drill, laying multi pitch routs of grade 16, 18 and 20.

From there it was a very straight forward walk down the Gertrude Valley back to the road and up to the car at Homer Tunnel, ending a 12 hour trip and starting a 4.5 hour drive home.

What an amazing excursion! many thanks Mike for leading me through it! Our combined photos here.

28 January 2007

Mum and Colin's visit

Mum and Colin came to visit for just over a week. We drove out to Milford Sound and stayed a night up at Homer Tunnel. Perfectly clear weather! On the way back we walked to Lake Marian which was probably the highlight for us - so beautiful! We then drove through Queenstown and stayed a night on the Crown Range where we got to see the comet in full glory.

Back in Dunedin, we went to see the Albatross and Sean Lions, and while I was at work, Mum and Colin did a number of day walks.

It was a nice visit - here's some photos.

21 January 2007


Richard, Jarrah and Meg came over to see us over the new year period. We all drove up the West Coast and hung out in Dunedin after that. My favorite places would have to be Makarora over the Haast Pass:

Photo by csauerland

and Arthurs Pass:

Photo by Bev and Steve

100 or more photos are over on my flickr
Jarrah started a blog too! which has accounts of the trip.

Leigh and Sunshine to marry!!

September 30 is our big day! Sunshine's been wearing that rock on here beautiful hand for long enough, so its time she got a dress and me a best man and we fixed for good. We chose September for the possible skiing - seeing as we're asking our friends and relatives to come to NZ. We're still working out where in NZ, but its looking very much like it will be in Dunedin. I'm checking out Arthur's Pass and a place in McKenzie country, but Dunedin may turn out to be all around easier. The skiing bit will be in the week or two before September 30 (cover permitting) but at the very least we should try and get to the mountains to see the end of winter cover before seeing Sunshine in hers.